See network coverage
A device only reports if the network can hear it. The Coverage page draws Sigfox coverage on a map, so you can check a site before an installer drives to it.
The coverage map
Coverage shows the network footprint as an overlay on a normal map. Pan and zoom to the area you care about; the overlay follows.
There is a locate me control if you are looking at where you actually are — your browser will ask permission the first time.
Base stations and sites
Two read-only pages list the network infrastructure visible to your tenant:
Both are lists you can browse, and their markers appear on the coverage map.
What you need for it to work
Coverage data comes from the provider, which means:
- A Sigfox credential for your tenant. See Provider credentials.
- Read access enabled for the deployment. Outbound provider reads are gated, and when the gate is closed the map serves whatever is already cached rather than fetching more.
If the map is blank or sparse where you expect coverage, that gate is the first thing to ask about — the page is working, it just has nothing to draw.
Why an area fills in gradually
Coverage is served from a cache rather than fetched live per pan, because the provider rate-limits these lookups hard. A region nobody has looked at yet may start thin and fill in as it is fetched in the background.
If you need a region ready before a survey, look at it a day early rather than standing in a field waiting for tiles.
Using it well
- Before a rollout — check the whole service area, not just the office.
- When one device is silent and its neighbours are fine — coverage is probably not the cause; look at the device's identifiers instead.
- When a whole cluster goes quiet — check whether a nearby base station is the common factor.